Clinic & Hospital Management System
Patient records, triage, consultations, laboratory, pharmacy, billing, insurance claims and SMS reminders in one clinical workflow.
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Project overview
Clinics were running separate books for reception, laboratory, pharmacy and billing, so a single patient visit was reassembled by hand and revenue leaked between departments.
Bedrock Systems delivered an integrated clinical and revenue system that follows one visit through every department with a complete audit trail.
The challenge
Paper files made patient history slow to retrieve during consultations.
Lab and pharmacy charges were often missed on the final invoice.
Insurance claims were assembled manually and rejected for incomplete documentation.
No-shows were high because reminders were ad hoc.
What we delivered
Electronic patient record with visit history, vitals, diagnoses, prescriptions and attachments.
Visit workflow from reception to triage, consultation, lab, pharmacy and cashier, each step billed automatically.
Pharmacy stock with batch numbers and expiry control, plus reorder alerts.
Insurance and cash billing with claim documentation and outstanding-invoice reporting.
Automated SMS appointment reminders and follow-up notices.
Key capabilities
Electronic records
Complete, searchable patient history available at the point of care.
Lab & pharmacy
Test requests, results, dispensing, batch and expiry control in one flow.
Insurance billing
Scheme-aware invoicing with claim documentation and rejection tracking.
Reminders & alerts
SMS appointment reminders plus stock and unpaid invoice alerts for managers.
The result
- Every department charge lands on the visit invoice automatically.
- Patient history retrieval reduced from minutes of file searching to a single search.
- Managers track revenue, unpaid invoices and stock risk from one dashboard.